Sales Operation Assistant


  • Bachelor’s/College Degree in Business Administration, Sales, or any related field
  • Proven working experience in sales operation process
  • Highly organized with great attention to detail
  • Able to work on their own initiative and adaptable
  • Ability to prioritize multiple tasks and complete on a timely basis
  • Administrative support experience is a plus especially for the sales team
  • Experience in a wholesale or retail industry would be an advantage

Job Descriptions:

  • Coordinate with sales operations team to ensure orders ship according to schedule
  • Monitor order shipment progress and report any issues to the sales team if necessary
  • Receive and process invoices and purchase orders as per the sales team request
  • Assist with the ordering and shipping of merchandise and related sales materials to the clients
  • Handle any special projects as required by the sales operations management team
  • Receive and process orders and inquiries for both internal and external customers
  • Consulting with customers to process shipment as directed by customers
  • File all orders and sales related correspondence for management and audit requirements
  • Processes orders and identify the correct products using the existing sales operation system
  • Ensuring the orders are delivered to the original promised date stated in the quotations at the time of ordering
  • Update customers on order status and advise them on out of stock lines and delivery dates against them